Frequently Asked Questions

System Operations & Billing

Operations & Security

Does StockSentry execute trades for me?

  • No. StockSentry is an intelligence and alerting tool only.
  • We identify setups and send Telegram notifications.
  • You are responsible for executing trades manually in your own brokerage account.

Do you connect to my brokerage account?

  • No. We operate with zero financial visibility.
  • We do not ask for API keys, login credentials, or account balances.
  • We only store your Telegram ID and the specific ticker symbols you ask the bot to watch.

Why Telegram instead of a standalone app?

  • Speed: Telegram's API allows for near-instant push notification delivery.
  • Efficiency: No heavy charting app running in your background draining battery.
  • Frictionless: You likely already have the app open; no context switching required to get an alert.

What markets do you cover?

  • Currently limited to US Equities.
  • Discovery scans are restricted to the highly liquid S&P 100 and NASDAQ 100 components.
  • OTC, crypto, and forex are not supported.

Billing & Account

How does Alpha Club Access work?

  • Apply via our waitlist form. Once approved, you receive 14 days of unrestricted access to the Pro tier features.
  • No credit card is required to join the waitlist or initiate the trial.
  • After 14 days, the bot will cease monitoring unless you initiate a paid subscription via Stripe.

How do I cancel my subscription?

  • Send the command /account to the bot in Telegram.
  • The bot will return a secure, temporary link to your Stripe Customer Portal.
  • Click "Cancel Plan". Service remains active until the end of your billing cycle.

Do you offer refunds?

  • No. Due to the nature of data processing costs, we do not offer prorated refunds for mid-cycle cancellations.
  • This is why we provide a strict, no-credit-card-required 14-day trial for evaluation.

Is this financial advice?

  • Absolutely not. StockSentry is an algorithmic data tool.
  • Alerts are generated based on mathematical technical indicators, not personalized fiduciary assessment.
  • All trading involves risk. You are solely responsible for your financial decisions.

Usage & Strategy

I don't have any stock yet but I want to start. Is this bot useful for me?

  • Yes, absolutely! The daily discovery scan is a great way to find potential investment ideas to research.
  • Just keep in mind that StockSentry is an analysis tool, not a broker or a financial advisor.
  • When you're ready to buy, you'll need to use your own brokerage account to place the trade.

How can I find new stocks to watch or buy?

  • Our automated discovery scans do the heavy lifting for you.
  • At the end of the trading day, the agent sweeps the S&P 100 to find strong chart setups that aren't on your radar yet.
  • It then sends these ideas directly to your chat so you can look into them.

Does the app track after-market price changes?

  • No. The agent actively monitors the markets only during standard trading hours.
  • If a stock makes a big move overnight, the agent will catch it and include the update in your 8:30 AM morning briefing.

Is it worth paying for this app?

  • Yes, having a dedicated assistant watching your portfolio helps you spot trend changes early so you can manage your risk.
  • The agent sends you a daily P&L report, so you can easily see if it's adding value.
  • The Catch: The math only works if you tell the bot the truth. You must log your actual, exact entry prices (using /bought) so the agent knows exactly where your break-even points are to calculate accurate alert levels.

How can I get the most out of the app?

  • Be accurate: Log the stocks you own and your exact entry prices using the /bought command.
  • Check the scans: Review the discovery scans for new ideas.
  • Build a watchlist: See something interesting? Use /watch so the agent starts tracking it every 30 minutes.
  • Do your homework: When the agent sends an alert that a stock looks ready, do your own research. If you decide to buy, immediately tell the agent via /bought so it can start watching your back.

Will the agent get better over time?

  • Yes. The system evaluates its own performance.
  • Every time the agent sends an alert (whether it suggests looking at a buy, a sell, or a stop-loss level), it records the call in our database.
  • It then tracks that stock's trend for up to 30 days to see if the alert was accurate, which helps calibrate future analysis.

How exactly does the AI work?

  • The agent pulls up to a year of historical price data, calculates 14 different technical indicators, and reads the latest news sentiment.
  • The AI looks at all these different angles to form a clear verdict.
  • Finally, it translates complex chart data into a simple, easy-to-read English message for you.

Still have questions?

Reach out to our technical support desk.

support@stocksentry.bot